Voluntary Benefits
What if I get a serious illness?
Optional cash benefits for qualifying events, separate from medical coverage.
Watch the video
Critical Illness Basics
- Supplements your health plan with extra coverage for serious conditions.
- Covers cancer, stroke, heart attacks and more.
- Benefits are paid quickly and directly.
- See your benefit document for a full list of conditions covered.
Who to call
Voya · Accidental injury, critical illness and hospital indemnity
Voya · (877) 236-7564 · claims: claimscenter.voya.com
What it does
Pays a lump sum for a covered disease or condition diagnosed on or after the coverage effective date. You choose how to use the benefit, including nonmedical household expenses.
Covered conditions
Examples include cancer, heart attack, stroke and major organ failure. The benefit schedule pays 100% of the elected benefit for these conditions and 25% for coronary artery bypass, subject to policy definitions and limitations.
Review or ask about a claim
- 1
Review the covered-event definitions and effective date in the policy.
- 2
Contact Voya for accidental injury, critical illness and hospital indemnity: 877-236-7564.
Next step
Review covered events, effective dates and cost before purchasing.
Frequently asked questions
What does Critical Illness Insurance cover?
It pays a benefit for covered conditions such as cancer, heart attack, stroke and major organ transplant. The benefit document lists the covered conditions and payment percentages.
How many times can a benefit be paid?
The number of payments for each covered condition is unlimited, except skin cancer. The certificate of coverage explains the conditions, exclusions and limitations.
Are my children eligible for coverage?
Eligible insured children can receive a lump-sum benefit for each covered condition, up to 100% of their benefit amount. The children’s benefit amount is 50% of the employee benefit amount; see the certificate for covered conditions.
Documents
Critical Illness
- Critical Illness FlyerPDF: the document stays in its original language.
Voya Claims
- How to file a claim with VoyaPDF: the document stays in its original language.